Data Privacy FAQs.
Issued: 25 September 2025
Harrison.ai is a global health-tech company that builds market-leading, AI-powered medical diagnostic-support and workflow solutions. Our mission is to expand global healthcare capacity, empower clinicians with advanced solutions, and enhance patient outcomes through clinical and value-driven outcomes.
As a clinician-led company, Harrison.ai places patient safety and data privacy at the centre of everything we do. All data that we receive for research and development arrives in a de-identified form, is subject to safeguards to minimise any risk of reidentification, and is encrypted.
What data privacy regulations and compliance standards does Harrison.ai adhere to?
We take our own and our customers’ privacy obligations very seriously and strive to comply with all applicable privacy standards and regulations in the regions we operate in. Our aim is to maintain a compliance baseline aligned with the EU General Data Protection Regulation (GDPR), which is widely recognised as the global benchmark for privacy. We also meet local requirements, such as those set out in the Australian Privacy Act. For more details on our data privacy practices, please see our Privacy Notice.
How does your AI system process data related to patient scans?
Our solutions process medical images. The image data is encrypted and either heavily pseudonymised or deidentified, with measures in place to minimise the risk of re-identification and to prevent Harrison.ai from using the data to directly identify any individual person or patient.
Are the patient images received by Harrison.ai from customers used to train your AI algorithms?
No. We do not collect patient images or any patient data from customers to train our AI models.
How do you train your algorithms?
Our algorithms are trained and developed using third-party proprietary permanently de-identified or anonymised datasets. These datasets are accessed under strict data license agreements.
What measures and protocols does Harrison.ai have in place to ensure the security and protection of personal data?
We apply rigorous technical, organisational and administrative safeguards to protect personal data. For more detailed information, please see the Harrison.ai Privacy Notice and visit our Trust Centre for more information on security certifications.
Does Harrison.ai share or sell personal data with third parties?
No. We don’t sell your personal data. We only share it when necessary – for example, with trusted service providers who help us deliver our services, and only where the law or our contracts allow it.
Who do I contact if I have more questions?
If you have a privacy concern, request, or question, please contact our privacy team via privacy@harrison.ai.